Adding digital should be simple
Our clients praise the value and simplicity of our plans. We speak your language, and simplify digital for you. Benefits to our CDAP approach include:
Enhanced Patient Experience
Provide a patient journey that is smooth, enjoyable, and efficient, leading to increased patient satisfaction and loyalty.
Optimized Practice Efficiency
Streamline operations, reduce overheads, and ensure that resources (both human and digital) are utilized to their maximum potential.
Amplified Growth & Profitability
With the combination of a superior patient experience and heightened efficiency, the clinic will attract more patients, leading to increased revenue and profitability.
Who Qualifies for the Canada Digital Adoption Program?
At Second Spring Digital, we specialize in assisting healthcare clinics with obtaining the Canada Digital Adoption Program (CDAP) grant. We work with healthcare professionals across the industry, from general practitioners and dentists to psychiatrists and family counsellors.
Some of the details that determine eligibility for the CDAP grant
include, Annual revenue, Number of employees, Business sector and Head
Depending on these details, you may qualify for the CDAP Boost Your Business Technology grant, which includes $15,000 in funding. As your CDAP digital advisor, we can assist with every stage of obtaining, and using, the grant to achieve your goals.
The Second Spring Digital team is led by a business owner with 25 years of experience. You can rely on us to develop a plan that aligns with your overall vision for your business, starting with the implementation of the latest digital solutions.
No matter your subspecialty or area of practice, all healthcare clinics and businesses benefit from digital technology. Using digital tools and services can improve how you manage your office. The right solutions can streamline patient scheduling and record management, freeing up time and resources.
As part of our CDAP consulting, we complete a full audit of your clinic to determine how best to integrate the latest technologies. Our audit looks at how you run your business, including your cash flow and marketing. We can create a tailored plan to attract more clients and increase the profitability of your healthcare business.
If you want to learn more about CDAP grants or find out if you qualify, contact the experts at Second Spring Digital. Schedule a consultation today!
Hear what our clients are saying
It’s ok that you’re not an expert in marketing, analytics and strategy. That’s where we come in. We have a comprehensive system that will help you unlock the true potential of your business. With over 25 years experience, and 25+ CDAPs under our belt, we will guide you every step of the way.
Clinic Experts - Medical, Physiotherapy, Massage, Chiropractic, Psychology, Counselling, Dental
Second Spring has helped me to decide where I need to focus and then to make progress quickly. I’m improving patient experience, team satisfaction and clinic capacity all at once.
Laura Gatien, Clinical Therapist
Scott was tremendously helpful and enthusiastic about our project. Many of his points left lasting impressions on us and we feel like we have a clear plan for our business.
Emilie McKay, Registered Massage Therapist
The process for collecting the information needed to create our digital adoption plan was thorough and the resulting plan contains a lot of valuable insights that we expect to use to help improve our business.
Michael Williams, Registered Physiotherapist
(The digital strategy project) was efficient and practical, 2 things I value highly.
Maxine Armstrong, Audiologist
The whole process of developing our plan was very smooth and easy to implement.
Dr. Mark Plotnikoff, Chiropractor
3 easy steps
We can help you to get started quickly, follow an easy process, and generate results in 3 easy steps.
1. Get A Quote
Spend five minutes to get a quote and get the process started.
We connect with you and create your Digital Adoption Plan
You implement your plan and reap the rewards, and we support as needed.
You may be hesitant or have questions
At Second Spring, we know you are the kind of person who wants to grow a modern business. To do that, one thing you will likely need is a digital adoption plan to guide your journey to bigger results. But the thought of the beginning of this process could be concerning for you.
You are not alone if you have some of these reservations.
I’m too busy
You are very busy, and don’t have any extra time. Your hours are consumed with revenue generating activities, helping clients and meeting your other commitments in life.
I’m not sure about the ROI
You might have questions about the return on your investment. Is a plan really going to make a big impact on my future?
It seems complex
Reading the CDAP program information and talking to some digital advisors might have you wondering if this project is overly complex for your business.
I’m nervous about having someone poke around in my business
Running a business is really hard, and you are doing your very best every day. When you build a business, you have an immense sense of ownership and pride. So, you may have concerns about a consultant showing up if they bring a know-it-all attitude.
You deserve a simple way to get a Digital Adoption Plan.
We have worked with many other business owners like you, and understand the concerns you may have. Our process is built to be fast and easy, and is proven to generate long-term results. We are business owners too, so we know it’s always a work in progress. We take a positive tone and a ‘progress, not perfection’ mindset to all of our project activities.
We’ve developed a proven process for a Digital Adoption Plan to help guide you.
Understand where you are today
Decide where digital can take you
Map out how to get there
Our system will take your business from ‘now’ to ‘next’ and is guaranteed to meet the requirements for you to receive CDAP funding once you have qualified. We go far beyond just a Digital Adoption Plan, by also looking at your business processes, your team and your data.
First, we learn from you. Our audit covers all the key areas – Strategy, Marketing, Ops, HR, Finance & IT. Then, we cram your plan with insights, drawing on our learnings and 25 years in strategy & digital.
We know that there are an endless number of moves you could make with digital, and that you don’t want to take the wrong step. That’s why we’ve created this system that can get your digital adoption plan in four weeks typically.
Benefits from your Second Spring CDAP
- Simplify digital technology with a simple plan written in language you already use
- Create a stronger stream of prospective new patients, clients and customers
- Help admin and operations functions be more efficient
- Simplify staff onboarding and training
- Better manage margins and deal with rising costs
Your Digital Adoption Guide
Throughout my 25-year career, I’ve helped some of the largest companies in Canada to grow with digital. Before starting Second Spring, I was a Deloitte Consulting partner for five years specializing in digital transformation.
I’m a business owner too, so I know what it’s like. In 2002, I started a company called SwiftRadius. We grew this business to a team of 50, and it was acquired in January 2015. I’ve built our CDAP process based on my experience both as a digital consultant and a business owner.
I know that time is in short supply for you. You need to be able to get a quote quickly, and learn what is involved without wasting time.
Once you decide to proceed, you need a streamlined process with great tools, templates and approaches.
And, most importantly, you need a valuable plan that is aligned to your business strategy, relevant to your industry, easy to understand and ready to implement.
The Second Spring team is ready to guide you to the start line and through the process. We are here to help businesses owners like you to make an even bigger impact.
Why Second Spring for CDAP?
We GUARANTEE your grant approval, or your plan is free. And we finance your grant too.
We know you are managing your cash flow as you grow. We help in two ways. We will GUARANTEE you get approved for our plan, or no charge and any monies you’ve paid refunded. We also finance the entire grant amount (90% of the total project cost) until the work is done. We just require your contribution to the total project cost (10%) as a down-payment before starting the project.
Marketing deep dive
Harnessing digital to improve marketing is the most common theme we hear from clinic owners. We provide a Detailed Marketing Audit in response. We collect the publicly available data on your Marketing, analyze it and provide you with a 12-page detailed report. Further, we provide our point of view on your marketing and customer experience elements.
We have deep expertise in private healthcare clinics
25 years experience running services organizations
From startups to the largest global services firms in the world, we have seen it before. We can help you choose the right next steps from your services business.