CDAP Digital Advisor

We help health clinic owners grow, expand their impact and increase their freedom

Grow your business with up to $15,000 in funding from the Canada Digital Adoption Program, and Second Spring as your expert CDAP Digital Advisor for healthcare clinics.





Feel like your healthcare clinic may be falling behind?

The world has moved quickly over the past few years,
and it has been easy to fall behind on one front or another.

Incomplete marketing means your not top of mind and hard to find online

Inconsistent experience when patients value Uber-like experiences

Hit or miss execution leading to shrinking margins

A Perfect Solution

Turn your practice into a market leader

With Second Spring as your expert CDAP Digital Advisor, transforming your healthcare clinic into a market leader is not just a vision—it’s an achievable goal. Common projects we identify include:


Elevate your clinic’s search rankings for key local terms, making it the go-to choice for potential patients.


Build an appealing, easy-to-navigate website that becomes a patient-booking machine for you


Build trust online and collect genuine patient satisfaction feedback via automated processes


Select your ideal next Practice Management System to keep up with patient expectations


Consistently produce and distribute multi-channel, search-optimized content to engage current, former, and prospective patients


Craft tailored messages and strategically place digital ads to connect with ideal patients in your area.


Document your Standard Operating Procedures (SOPs) in a simple way, to streamline operations.


Turn key processes into automated systems for onboarding, offboarding, collections, communication and more.


Run your practice like the big guys. Make data-driven decisions by creating Key Performance Indicator (KPI) Dashboards

The Guide

We will guide you through the process

It’s ok if you’re not a digital whiz, or a strategy expert. That’s where we come in. We are the expert CDAP Digital Advisor you’ve been looking for. We have a comprehensive system that will help you unlock the true potential of your business. Our founder has been doing this type of work for over 25 years, and we have 25+ Digital Adoption Plans successfully completed.

Your Digital Adoption Plan by Second Spring gets created in 3 easy steps.

1. Audit

Learn More

Understand where you are today. We look at your practice across six business domains (Strategy, Operations, Marketing, Finance, HR/Team, and IT/Digital).  We understand your current capabilities, broken down by People, Process, Technology and Data.  Demos of current software in key areas.


2. Advice

Learn More

Decide where digital can take you. We apply our management and digital consulting know-how to generate projects, based on the insights generated and your vision.

3. Roadmap

Learn More

Map out how to get there. We collect your detailed  feedback on the scope, approach, benefits, change impacts and budget for each project. We apply our project management know-how to identify priorities, dependencies, and constraints.

What Our Customers are Saying

QA Quality Assurance and Quality Control Concept
Laura Gatien
Emilie McKay
Dr. Richard Thompson

“Extremely seamless process and very valuable conversation that was easy to schedule, was planned out well, and everything promised in the proposal was delivered..“

Dr. Richard Thompson, Chiropractor

“The whole process of developing our plan was very smooth and easy to implement.”

Dr. Mark Plotnikoff, Chiropractor

“The digital strategy project was efficient and practical, two things I value highly.”

Maxine Armstrong, Audiologist

“The process for collecting the information needed to create our digital adoption plan was thorough and the resulting plan contains a lot of valuable insights that we expect to use to help improve our business.”

Michael Williams, Registered Physiotherapist

“Scott was tremendously helpful and enthusiastic about our project. Many of his points left lasting impressions on us, and we feel like we have a clear plan for our business.”

Emilie McKay, Registered Massage Therapist
Clinic Director

“Second Spring has helped me to decide where I need to focus and then to make progress quickly. I’m improving patient experience, team satisfaction, and clinic capacity all at once.“

Laura Gatien, Clinical Therapist

The Plan

3 Easy Steps

We can help you to get started quickly, follow an easy process, and generate results in 3 easy steps.

Book A Call

Spend 20 minutes to start the process and get your custom proposal.


We connect with you and create your Digital Adoption Plan


You implement your plan and reap the rewards, and we support as needed.

You may be hesitant or have questions

At Second Spring, our CDAP Digital Advisor knows that you are the kind of person who wants to grow a modern business. To do that, one thing you will likely need is a digital adoption plan to guide your journey to bigger results.

But the thought of the beginning of this process could be concerning for you.

You are not alone if you have some of these reservations.

I'm too busy

You are very busy, and don’t have any extra time. Your hours are consumed with revenue generating activities, helping clients and meeting your other commitments in life.

I’m not sure about the ROI

You might have questions about the return on your investment. Is a plan really going to make a big impact on my future?

It seems complex

Reading the CDAP program information and talking to some digital advisors might have you wondering if this project is overly complex for your business.

I’m nervous about having someone poke around in my business

Running a business is really hard, and you are doing your very best every day. When you build a business, you have an immense sense of ownership and pride. So, you may have concerns about a consultant showing up if they bring a know-it-all attitude.

We Understand

You deserve a simple way to get a Digital Adoption Plan.

We have worked with many other business owners like you, and understand the concerns you may have. Our process is built to be fast and easy, and is proven to generate long-term results. We are business owners too, so we know it’s always a work in progress. We take a positive tone and a ‘progress, not perfection’ mindset to all of our project activities.

Second Spring is the leading CDAP Digital Advisor for healthcare clinics, and we’ve developed a proven process for a Digital Adoption Plan to help guide you.

Our system will take your business from ‘now’ to ‘next’ and is guaranteed to meet the requirements for you to receive CDAP funding once you have qualified. We go far beyond just a Digital Adoption Plan, by also looking at your business processes, your team and your data.

First, we learn from you. Our audit covers all the key areas – Strategy, Marketing, Ops, HR, Finance & IT. Then, we cram your plan with insights, drawing on our learnings and 25 years in strategy & digital.

We know that there are an endless number of moves you could make with digital, and that you don’t want to take the wrong step. That’s why we’ve created this system that can get your digital adoption plan in four weeks typically.



Ready to get started?

Book a 20-minute call as a next step. Our digital strategy team is ready to guide you through the program.

Second Spring Benefits

Benefits from your CDAP Digital Advisor


Work with a CDAP Digital Advisor fully focused on growing healthcare practices.


Simplify digital technology with a simple plan written in language you already use


Create a stronger stream of prospective new patients, clients and customers


Help admin and operations functions be more efficient


Simplify staff onboarding and training


Better manage margins and deal with rising costs

Your Digital Adoption Guide

Throughout my 25-year career, I’ve helped some of the largest companies in Canada to grow with digital. Before starting Second Spring, I was a Deloitte Consulting partner for five years specializing in digital transformation.

I’m a business owner too, so I know what it’s like. In 2002, I started a company called SwiftRadius. We grew this business to a team of 50, and it was acquired in January 2015. 

I’ve built our CDAP process based on my experience both as a digital consultant and a business owner.

I know that time is in short supply for you.  You need to be able to get a quote quickly, and learn what is involved without wasting time.

Once you decide to proceed, you need a streamlined process with great tools, templates and approaches.

And, most importantly, you need a valuable plan that is aligned to your business strategy, relevant to your industry, easy to understand and ready to implement. 

The Second Spring team is ready to guide you to the start line and through the process. We are here to help businesses owners like you to make an even bigger impact


Why Second Spring for CDAP Digital Advisor Services?

We GUARANTEE your grant approval, or your plan is free.

We know you are managing your cash flow as you grow. We can help. We will GUARANTEE you get approved for our plan, or no charge and any monies you’ve paid refunded. Financing solutions are also available.

Marketing deep dive

Harnessing digital to improve marketing is the most common theme we hear from clinic owners. We provide a Detailed Marketing Audit in response. We collect the publicly available data on your Marketing, analyze it and provide you with a 12-page detailed report. Further, we provide our point of view on your marketing and customer experience elements.

We have deep expertise in private healthcare clinics

We have worked within many professionals who provide care in private clinic settings. Below is a list of disciplines we have experienced to date.

  • Dentistry
  • Medicine
  • Physiotherapy
  • Massage Therapy
  • Chiropractic
  • Medical
  • Counseling
  • Psychology
  • Audiology
  • Veterinary
  • Personal Support Workers / Homecare
  • Funeral / Decedent Services
  • Athletic Therapists
  • Clinical Counsellors
  • Dieticians
  • Family Counsellors
  • Hearing PractitionersKinesiologists
  • Naturopathic Doctors
  • Occupational Therapists
  • Osteopaths
  • Personal Trainers
  • Psychologists
  • Psychotherapists
  • Psychiatrists

Frequently Asked Questions

Am I eligible for the CDAP Boost Your Business Technology $15,000 grant?

Use the CDAP grant assessment tool to see if your business qualifies.

Who Qualifies for the Canada Digital Adoption Program?

At Second Spring Digital, we specialize in assisting healthcare clinics with obtaining the Canada Digital Adoption Program (CDAP) grant. We work with healthcare professionals across the industry, from general practitioners and dentists to psychiatrists and family counselors.

Some of the details that determine eligibility for the CDAP grant
include, Annual revenue, Number of employees, Business sector and Head
office location.

Depending on these details, you may qualify for the CDAP Boost Your Business Technology grant, which includes $15,000 in funding. As your CDAP digital advisor, we can assist with every stage of obtaining, and using, the grant to achieve your goals.

The Second Spring Digital team is led by a business owner with 25 years of experience. You can rely on us to develop a plan that aligns with your overall vision for your business, starting with the implementation of the latest digital solutions.

No matter your subspecialty or area of practice, all healthcare clinics and businesses benefit from digital technology. Using digital tools and services can improve how you manage your office. The right solutions can streamline patient scheduling and record management, freeing up time and resources.

As part of our CDAP consulting, we complete a full audit of your clinic to determine how best to integrate the latest technologies. Our audit looks at how you run your business, including your cash flow and marketing. We can create a tailored plan to attract more clients and increase the profitability of your healthcare business.

If you want to learn more about CDAP grants or find out if you qualify, contact the experts at Second Spring Digital. Schedule a consultation today!

Q-How do I apply for the CDAP Boost Your Business Technology $15,000 grant?

A-You can apply and receive your grant payment in 4 easy steps!
Step 1: Create your account.
Step 2: Confirm your eligibility.
Step 3: Work with a digital advisor (Second Spring is one qualified option) to develop your digital adoption plan.
Step 4: Submit your digital adoption plan to receive your grant payment.
Consult the program guide for terms and conditions.

How do I receive my grant funds?

The CDAP program will reimburse your for 90% of the eligible expenses including tax, up to $15,000.

I’m not sure how to proceed. Can you help me navigate?

Yes, simply go through the ‘Get Started’ process on this page to get the help you need.

What is a CDAP Digital Advisor?

Your CDAP Digital Advisor is your guide to creating your digital-powered growth plan. An expert CDAP Digital Advisor knows how to learn about your business in depth, recommend a broad set of projects to move you towards your vision, and help you to prioritize the projects so that you take your business to the next level.

Does Second Spring also provide services related to the other CDAP program (the Grow Your Business Online $2,4000 grant)?

Yes, however those are different services from those delivered under the Boost Your Business Technology grant.  Examples are website transformation or next-level digital marketing.

I already have a Digital Adoption plan. How to proceed?

You could still benefit from CDAP. Use the fast-track option to get a loan directly from the Business Development Bank of Canada (BDC) or a funded work placement to help implement your plan.
You may be eligible if you have a plan, created within the last 24 months, from one of the programs below:

  • Atlantic Canada Opportunities Agency: Digital
  • Acceleration Pilot
  • BDC Advisory Services
  • Digital Acceleration Fund (Prince Edward Island)
  • Digital Boost 2.0 (New Brunswick)
  • Programme Audit Industrie 4.0 / ESSOR – Volet 1B (Quebec – website in French)

There are a few conditions in order to utilize multiple funding programs to offset the cost of the digital adoption plan:

  • Businesses must review and meet the eligibility criteria of both programs
  • Businesses must work with a digital advisor that is recognized by both programs
  • The total of the combined grants cannot exceed the amount invoiced by the digital advisor.

How does the BDC 0% Interest Loan work?

If you’re ready to move forward on your digital adoption plan but you don’t have the necessary cash flow, BDC can help with a 0% interest loan of up to $100,000.


You’re eligible if you have completed a digital adoption plan:

  • as part of CDAP and have received your grant ORunder
  • another recognized digital adoption program and submitted it to CDAP

Loan amounts

  • Business revenues of $500,000 to $5 million: loans between $25,000 and $50,000
  • Business revenues over $5 million: loans between $25,000 and $100,000


  • The loan has a 5-year term with 12-month capital postponement (total of 6 years).
  • There are no fees.
  • You have 6 months from the completion of your approved plan to make a loan request.
  • You must meet BDC credit worthiness requirements.

What are the details of the Funded work placement?

Need help with your plan?

  • You can hire talented students or recent graduates to help your business achieve its digital adoption goals.
  • You will receive a wage subsidy of up to $7,300 to hire talent through a work placement.


You’re eligible if you have completed a digital adoption plan:

  • as part of CDAP and have received your grant OR
  • under another recognized digital adoption program and submitted it to CDAP

What is Digital Advisor?

A CDAP Digital Advisor is a vetted organization providing neutral digital advisory services to Canadian SMEs under the Canada Digital Adoption Program. They guide SMEs in developing tailored digital adoption plans, essential for leveraging technology to enhance competitiveness and operational efficiency. These plans align with CDAP’s criteria and aim at fostering economic recovery and growth for Canadian businesses. A CDAP Digital Advisor must meet strict eligibility criteria, including relevant qualifications and experience, to ensure high-quality, unbiased advice. For detailed information, please visit the official page.

Skip to content